Frequently Asked Questions.

Find the answers you need

Bambú Suits Vegueta logo

Yes. On the third floor you will find a Culligan Water certified filtered water dispenser available for all guests free of charge. There is no need to buy bottled water.

You will receive your digital key (access code) and entry instructions by email or WhatsApp. Access to the property, the room, and the terrace is 100% safe, comfortable, and contactless, and is done with a digital key.

Yes. Rosa and Jesús, your hosts, will be available every day from 8:00 a.m. to 11:00 p.m. via WhatsApp or phone to help you with anything you need.”

Yes. We are located in a very safe and quiet residential area. In addition, we ask all our guests to respect the rest hours (11:00 p.m. to 8:00 a.m.).

The studio-type rooms are designed for a maximum of 2 people, and the suite-type rooms for a maximum of 3 people. Additional visitors are not allowed without prior authorization.

You are in the perfect place. Around Bambú Suites Vegueta, especially in the historic district of Vegueta and the nearby Triana area, you will find countless restaurants, taverns, charming cafés, and terrace bars for all tastes and budgets.

From traditional Canarian cuisine to international, vegetarian, vegan, or signature options, the gastronomic offer is varied, vibrant, and of high quality.

You can also ask us directly, and we will suggest places according to your preferences.

Check-in is available from 3:00 p.m.

Check-out must be done before 11:00 a.m.

Access is self-managed through a digital lock, giving you total flexibility upon arrival.

Yes, you have free high-speed WiFi in all the suites and common areas. Ideal for remote work or entertainment.

Yes. For stays of 3 nights or more, we provide you with a prepaid card with an exclusive voucher to use at the self-service Speed Queen Vegueta laundry, just a few steps from the accommodation.

Upon your arrival we gift you:

  • A bottle of wine

  • Amenities

  • A sustainable-material backpack with our logo

All designed to make you feel at home from the very first moment.

Smoking is not allowed inside the rooms. You may only do so on the rooftop terrace (our open-air common space).

Yes, you can cancel your reservation as long as it is done within the deadline established in the cancellation policy of the channel through which you made the booking (Booking, Airbnb, Holidu, or our direct website).

We recommend reviewing the specific conditions at the time of booking, as they may vary depending on the selected rate.


We are sorry, but pets are not allowed at Bambú Suites Vegueta. We want to ensure a comfortable and peaceful environment for all our guests, especially for those with allergies or sensitivity to animals.